Sunday, July 31, 2011

Is Industrial Espionage Covered? - Understanding Business Interruption Claims, Part 82


Couple Products designed and manufactured component parts for the auto industry. At the time of the loss, the company had invested heavily in designing and developing unique and patented prototypes that were expected to meet its customers' requirements far more efficiently than its competitors. The insured had a contract with General Motors and was preparing to launch a new business proposal with its new line of products. The insured’s direct competitor leased a space in the same building, and the two companies were competing for an exclusive contract with General Motors. In the heat of the race, the competitor’s engineer stole various component parts from the insured’s prototype and testing laboratory. Despite the theft, the insured was able to continue its normal operations.
Upon arrest, the thief confessed to police that he stole parts from the insured because he “didn't have time” to obtain the parts lawfully before the competitor’s product was supposed to launch; the thief needed to figure out how the new components worked. A week after the theft, GM informed the insured that it lost the bid to the competitor and cancelled their existing contract.
The insured filed a claim with its insurer for the theft and claimed the loss of its competitive advantage constituted a loss under the policy’s business income provision. The parties stipulated that the theft was a covered loss and that it caused direct physical loss at the insured location. The insurer, however, argued that the loss of GM’s contract or the loss of future business was not covered under the policy’s business income provision.
The court was not persuaded by the insured’s unfortunate tale. In granting summary judgment in favor of the insurer, the court stated that:
Interpreting business interruption coverage to cover the loss of a competitive advantage suffered as a result of a theft of intellectual property would actually require insurers to subsidize insured victims of industrial espionage almost indefinitely—a result plainly contrary to both precedent and the reasonable expectations of the contracting parties.
Winters v. State Farm Fire and Casualty. Co., 73 F.3d 224 (9th Cir.1995), supports the proposition that the loss of a competitive advantage does not constitute a business interruption when operations continue unabated. In that case, a trial attorney filed a claim with his insurer after hand saws to be used as examples in an upcoming trial were stolen from his office. The attorney claimed that as a result of this theft, he lost the suit, which would have earned him over a million dollars in contingency fees. The court found that the policy did not provide coverage, since the attorney was able to continue his law practice after the theft, albeit without the competitive advantage of exemplar hand saws at trial. It is true, as CP points out, that the terms of the Winters policy differ from the Harleysville policy at issue here; the Winterspolicy required a suspension of operations, while the Harleysville policy covers a whole or partial business interruption. But the Winters court nevertheless focused on the plaintiff's “operations”, not the strength of his case relative to that of his opponent, and denied coverage because “[i]t is undisputed that there was no suspension of operations attributable to the theft.” Id. at 229.
Numerous other cases have held that it is the inability to meet customer demand—not reduced customer demand—that triggers business interruption coverage. See, e.g., Ramada Inn Ramogreen, Inc. v. Travelers Indem. Co. of Am., 835 F.2d 812, 814–15 (11th Cir.1988) (denying recovery to hotel owner under business interruption policy when fire damaged nearby restaurant and hotel business slowed but hotel remained operational); Rothenberg v. Liberty Mut. Ins. Co., 115 Ga.App. 26, 153 S.E.2d 447, 448 (1967) (denying recovery under business interruption policy where theft of merchandise resulted in loss of business; court held insured had not suffered an interruption of business, but rather a diminution in volume); Howard Stores Corp. v. Foremost Ins. Co., 82 A.D.2d 398, 441 N.Y.S.2d 674 (N.Y.App.Div.1981) (denying recovery for water damage to business where there was no actual suspension of business, but rather an alleged adverse effect on continuing sales).
Since the insured continued to perform its normal operations at a “similar level of service” as it did before the theft, the court found that the insured could not recover for the lost GM contract.

Friday, July 29, 2011

4 Things to Consider When Combining Bank Accounts By: Juliana Weiss-Roessler

When you’re in a long-term, committed relationship, the topic of combining your moneywill eventually come up. Some of us would probably have no problem doing this – my husband and I had access to each others’ accounts and regularly updated our joint finances long before we were married, so putting our money into a common pot (or pots) didn’t seem like a huge step. However, I can absolutely understand why people might be wary about giving their significant other unfettered access to all of their money.
It’s a scary world out there and you never really know what might happen. But sincefinancial problems are a leading cause of divorce - especially when partners hide money from each other – combining your finances is an incredibly important part of coming together as a couple. Yes, combining is scary, but keeping your finances separate can hurt your relationship long term. Because of that, here are some things you should think about and ways to ease the transition into combining accounts:
What’s your partner’s financial situation?
Does he or she have a large amount of debt? A good, stable job? A trust fund that will become accessible in a few years? Both of you need to be honest about whatever your financial situation is so that your partner knows what he or she is getting into. If you’re serious enough about each other to be considering spending your lives together, you should be willing to share financial burdens and windfalls. This doesn’t mean everything has to come at once, though. If you’re not completely comfortable, talk about it. Start small and build trust by combining some parts of your finances.
What are your partner’s financial habits and goals?
This is one place where keeping andregularly updating a combined budget is incredibly useful. Before we were married, my husband and I budgeted everything from regularly monthly bills and expenses to bigger joint goals like vacations and that nice 40-inch flatscreen we both wanted. One great way to keep a record like this is to “join” your accounts with an online budget planner, so you can see how much money you jointly have, what you both spend each month on things like food, entertainment, utilities, and so on, and even look at itemized credit card transactions.
Knowing how your partner spends money will go a long way toward telling you how your joint finances might work out – plus you might be shocked to learn whereyour money is really going!
Do you need to take financial classes or counseling?
Ideally, everyone probably should take a class on budgeting. Not only as a way to ease the transition into combining accounts, but because our educational system puts so little value on budgeting and financial learning in our mandatory schooling. Classes like these will help determine your attitudes about money and make sure both of you have the same general goals in mind. Keep in mind that neither one of you is going to be perfect for the other person – there are always differences! – but knowing your strengths and weaknesses can be a big help.
Do you need a legal agreement?
Of course a relationship where you plan to spend your lives together should be built on trust, but combining finances can be one of the most difficult things to do – especially if there’s a huge discrepancy between your financial situation and your partner’s. This is a place where counseling and communication should play a role, but if you or your partner still don’t feel completely comfortable and haven’t defined your status legally, drawing up a legal agreement might be the best solution to protect both of you. Just remember to communicate and really try to put yourselves in each others’ shoes if it gets to this point.
Money is a scary, touchy subject, and if you really love each other, you have to be understanding.
For tools and advice to help you and your partner get your combined finances on the right track, head over to Quizzle.com. At Quizzle, you can save money together by lowering your mortgage payment and get access to the best interest rates on credit cards and loans byimproving your credit scores.

Sunday, July 24, 2011

Seth's Blog: Interesting & Interested

... it helps to be both. These are the two ways you earn attention.
If it's so obvious, why is it so difficult?

Thursday, July 21, 2011

What If You Did Know? By Michael Oliver


How many times have you asked someone the question, “What would you do if…” (As in, “What would you do if you could do anything and failure was not an option”), and their reply was, “I don’t know”… and then you didn’t know where to go from there?
Let’s look at how to resolve this.
First, there are a number of reasons why the other person may respond to you with “I don’t know”.
  • It could be that you’re simply going too fast in your dialogue and you asked the question “What would you do if…” too soon.
  • Another reason is that they simply need a little more time to reflect and answer.
Even though, deep down, most people do know what they would do, they might be a little confused and uncertain. They may find it hard to put into words what they really want to say, simply because they’ve never really talked about it before, or it’s a lost dream.
This is what I talk about in Chapter 5 of my book, “How To Sell Network Marketing Without Fear, Anxiety Or Losing Your Friends!” when I refer to someone shifting their “Current Reality” into the present moment.
So, you may need to give them a little bit of time and some “breathing space”.
Here’s How You Can Reply!
A simple, fun and effective way is to simply smile and ask…
“And what if you DID know, what would you do?”
And then be quiet!
You’ll be surprised how many people will actually tell you! You can then continue the flow of the dialogue without breaking the rapport gained.
The “What would you do if…?” question is very powerful when used correctly.
And to get the best results for them and for you, you must have prepared the way with the “Discovering Stage”.

Wednesday, July 20, 2011

Failure to Communicate with the Insured's Contractor is Bad Faith

Failure to Communicate with the Insured's Contractor is Bad Faith

5 Ways to Improve Your Relationship with Money

By: Jeremy Shapiro, Ph.D.
Good relationships with money – like good relationships with people – require a balance between fun in the present and security for the future. The key is to respect both priorities and go back and forth between them in an efficient way. To succeed at this balancing act, we must learn how to enjoy ourselves today without creating problems for tomorrow and how to build a secure future without feeling deprived in our day-to-day lives.
There are two types of mistake to avoid – and they are opposites. Spontaneous self-indulgence and impulse buying provide kicks for an afternoon, but if we can’t pay the credit card bills that result, the compounding interest will erode our future long after those kicks are forgotten. On the other hand, if we endlessly deprive ourselves of pleasures, our dreary days might grind on endlessly toward a future that never arrives.
How can we identify the sweet spot in the middle of the spectrum between these two extremes? Isn’t it totally subjective? Actually, no. Money is an objective reality, and the financial statements we receive every month tell us how we are doing at balancing the priorities of today and tomorrow. At minimum, we had better break even. Once our careers are in gear, we need to save substantial money for emergencies, long-term goals, andretirement.
Recent research on the psychology of money and happiness provides good ideas for balancing the needs of the present and future. Here are five:
1. Buy experiences, not things.
Psychological research shows that, for a given amount of money, people get more happiness from buying experiences than buying material things. Your day at the beach or night at the theater will come to an end, but if you have a really good time, its benefits will last. Good times boost our moods for a while afterward, provide a basis for enjoyable conversations, and generate memories that have no expiration date. In contrast, the initial kick of buying an expensive possession usually doesn’t last. People become accustomed to high-end homes, cars, shoes, and jewelry, and it doesn’t take long before the thrill is gone—while the resulting debt might go on forever.
2.     Make a lot of small purchases, not a few big ones.
Research also shows that a given amount of money produces more enjoyment when it is spent on a large number of small purchases rather than a small number of big buys. We get a surge of pleasure when we treat ourselves to something nice, and it doesn’t make much difference how big the treat is, but the frequency of these pleasures does affect our quality of life. If you do the psychological math, this means that five $10 purchases produce more enjoyment than one $50 buy, so you get more bang for each buck by spending money at different times on different things, rather than going for one big-ticket item.
3.     Mix it up, don’t get in a rut.
Enjoyable experiences usually involve novelty and variety. When pleasures are repeated over and over, we become accustomed to them and the experience becomes routine. (This is one reason why big purchases are inefficient.) If you get a latte every morning or a restaurant meal every day for lunch, you’ll run through thousands of dollars a year without ever feeling you’re doing something special for yourself. Lattes and restaurant meals bring much more enjoyment when they are treats, not habits. If you establish a frugal baseline like bringing brewed coffee and a packed lunch from home, you’ll be able to jazz up your routine with occasional pleasant surprises you can easily afford.
4.     Use your head, not just your money.
Overspenders rely on expensive purchases as their sources of pleasure, while happily thrifty people often get enjoyment from activities that are either free or very inexpensive. If “having fun” is synonymous with “spending money” in your mind, it will be hard to maintain financial balance, while being creative and thoughtful in your search for good times can substitute for a considerable amount of money. The good news is that psychological studies have identified a number of inexpensive activities that bring real happiness to people: exercise, gardening, spending time in nature, arts and crafts, music, and religious activities.
5.     Spend on others, not just yourself.
Research has found that performing acts of kindness for other people is a particularly effective way of increasing happiness. In one experiment, people were given a small sum of money and told to spend it either on another person or on themselves. A week later, scores on happiness questionnaires showed that it was indeed more blessed to give than to receive. Translating our values into action through generous deeds can build self-esteem and enhance our feeling of connection with other people.
By being strategic in our use of money, we can avoid the twin dangers of crushing debt and miserly self-deprivation. Skillful management of this relationship provides the magic combination – sparks of enjoyment in the present and long-term building for the future – that defines all our best relationships.
Jeremy Shapiro, Ph.D., is a psychologist and adjunct faculty member at Case Western Reserve University. He has written four books and numerous scientific and professional articles on topics related to psychotherapy. He also directs the website,YouCutTheBudget.com.

Tuesday, July 19, 2011

Texas Windstorm Insurance Association Found to be in Violation of Texas Law


On Friday, July 15, 2011, the Texas Department of Insurance Commissioner issued a ruling stating that theTexas Windstorm Insurance Association (TWIA) had “violated the insurance laws of the State of Texas….” Specifically, the Texas Department of Insurance Commissioner found that TWIA violated state law by deceiving and taking advantage of TWIA policyholders after thousands of legitimate claims were denied or underpaid. The Commissioner concluded that “such conduct constitutes grounds for disciplinary action.”
The Texas Department of Insurance ruling comes soon after passage of the new TWIA law, a law proponents of lawsuit reform have portrayed as a TWIA reform bill. However, this new law does more to limit policyholders’ rights if TWIA again takes advantage of its policyholders the next time a covered peril damages their property. As I stated in last week’s post, the new TWIA law restricts policyholders’ rights to file claims and pursue legal action against TWIA. The new law, which becomes effective on September 1, 2011, eliminates any penalty TWIA would pay if it defrauds or abuses policyholders -- the very claims it was found guilty of by Texas Department of Insurance Commissioner. In addition, the new TWIA law restricts policyholders’ right to a trial by jury and forces binding arbitration upon all policyholders. Furthermore, the new TWIA law gives TWIA immunity for many deceptive and misleading practices policyholders experienced after Hurricane Ike.

It should come as no surprise that at the end of the day, policyholders have been placed in a far worse position then they were before Hurricane Ike. And what do policyholders get in return for fewer insurance rights? A reduced premium? Not a chance. As I reported last week, TWIA intends to automatically raise premiums by 5% every year.

Thursday, July 14, 2011

Selling Myths Revealed


     There is no such thing as a natural born salesperson. No woman in the delivery room looked at her newborn child and said, “We’ve got a Champion salesperson here!”

     Everyone starts out with pretty much the same abilities. Where you go from there depends on a lot of factors. However, what you become in life boils down to the skills you master along the way.  

     Selling has been called both an art and a science. The title doesn’t really matter. What matters is that selling skills can be learned just like the skill of riding a bicycle. It just takes practice.

     Another aspect of this myth is that in order to succeed in sales, you must have ‘the gift of gab.’ While it’s true that you must not be afraid to talk with people, it’s even more important that you learn to listen.

     The human body is amazing. We have been given two eyes, two ears and one mouth. They should be used in that proportion. Learn to listen and observe twice as much as you talk, and you will succeed in sales.

Introvert vs. Extrovert in Sales

     It doesn’t matter what your current disposition is. Both introverts and extroverts can do well in sales. The major difference between the two types of people is that extroverts tend to be interesting while introverts are more interested.

     There’s a story told in Dale Carnegie’s excellent book, “How to Win Friends and Influence People,” about a man who was invited to a party where he only knew the hosts. During the evening, he mingled with many of the other guests. Afterward, many commented to the hosts on what a wonderful person this new guest was. When asked what they found so interesting about him, the guests realized they hadn’t learned much about him at all. He had made them feel important by getting them to talk about themselves. He was interested.

     The interesting person entertains. The interested person lets others do the talking. The lesson to learn from this is that you can benefit from a little of each disposition. In sales, you want what you say to have an impact and in some cases to achieving that impact requires a bit of entertaining. However, if you keep your focus on asking questions about the clients’ needs, what they like about what they’ve seen so far, what they’d like to know more about, and so on, they’ll end up telling you just what they want to own.

     Then it will just be a matter of handling the paperwork, scheduling delivery or getting their investment information and final approval to make the sale.

Wishing you greatness in selling,

Not Good News

What Happened Next? Not Good News
Around this time, I left the agency. But before leaving, I did something you should always do. I wrote down what I considered to be the factors that made our advertising work.
The washing machine company had been my biggest client. So, based on all the testing I had done, I came up with a specific list of the things that had made the difference between success and failure in our ads for them. I told my successor that if he omitted any one of them, the advertising would not work as well. If he omitted two of them, it would work really badly. And if he omitted three, he might just as well start looking for another job.
Well, the minute I left, everybody decided to get creative with that account. Instead of going back to what had worked, they tried wacky new ideas every week. Within a year, the company was in trouble. In 18 months, it was broke. And the owner of the company - my intelligent, likeable client - killed himself.
This may seem a very extreme example of what can happen as a result of bad marketing, but it did.
People's Lives May Depend on You
If you think I'm exaggerating when I suggest that marketing can be a matter of life and death, consider fundraising.
Every time I see some clever advertising done by a charity - advertising created to make the copywriter and art director pat themselves on the back instead of to raise money - I want to throw up. Their egos are costing lives.
Remember... marketing is a tool - a tool that you can choose to use the right way or the wrong way.
And isn't it nice to know that when you do it right, it's not only ethical... it's profitable?

Wednesday, July 6, 2011

Ben Franklin

I consider Benjamin Franklin the original copywriting superstar.
Here's why …
Franklin is remembered most as an inventor, statesman, and diplomat.
But if he hadn't been a writer, those things may have never happened.
Franklin only had two years of formal schooling and taught himself to write. The New England Courant published his first article when he was only 16.
At the age of 22, he became the publisher of a newspaper called The Pennsylvania Gazette. Five years later, he started writing Poor Richard's Almanac under the pseudonym Richard Saunders. From 1733-1758, it sold almost 10,000 copies per year.
It was these two publications that gave Franklin a forum for his writing. The Gazette and Poor Richard's Almanac allowed him to start selling his ideas.
"Selling in print" – we've heard that definition of copywriting before, right?                         
There are four things about Benjamin Franklin's writing that we can apply two and a half centuries later:
  1. Try to get ahead of the curve. Franklin was ahead of his time with his ideas about colonial unity, self-governance, and the cultural movement in general of the American Enlightenment. What can you get "ahead of the curve" on? Is there an emerging copywriting niche that hasn't been flooded yet? Do you have a different angle on an already established area? Look into trends, and like Franklin, capitalize on them.
  2. Develop a unique voice in the marketplace. Franklin used the pseudonym Richard Saunders in Poor Richard's Almanac. Saunders was a somewhat funny and intelligent country fellow who believed in hard work and simple living. It helped Franklin sell a quarter-million copies and left us with the proverb, "Early to bed, early to rise …" How would someone describe your natural copywriting voice? Claim this style and be yourself.
  3. Use your writing to build other business interests. Franklin became wealthy in large part from printing and publishing. Do you have some big ideas you could use your copywriting skills for? Do you have a book inside of you? Maybe an idea for a self-publishing niche? Once you know how to "sell in print," doors of opportunity will open. Look for one way you can parlay your copywriting skills into a further business venture.
  4. Keep it simple. Franklin stuck to one simple writing rule: Make it smooth, clear, and short. Still good advice today.
If these four ideas intrigue you, check out The Autobiography of Benjamin Franklin (not a light summer beach read, though).

Tuesday, July 5, 2011

Stephen Pierce: Internet marketer and author

"Having a why—a powerful, compelling reason—is the one thing no one can give you."

Monday, July 4, 2011

From The Secret Daily Teachings


What is the most powerful thing you can add to the process of creating what you want? Ask for others as you ask for yourself. An easy way to do this is to ask for ALL, which of course includes you. Ask for a good life for all, peace for all, abundance for all, health for all, love for all, and happiness for all.
When you ask for others, it comes back to you, so the law has it ALL covered.

May the joy be with you,

Rhonda Byrne

Saturday, July 2, 2011

#1 Sales Challenge

It's no surprise that there are literally
thousands of books on selling - after all, there
is a lot to learn in order to become a top
salesperson.

In fact, I never stopped learning about sales,
whether it was reading books, listening to CDs,
going to seminars, or attending sales training
from my employer.

When looking at everything we're taught in sales,
the list of skills runs the gamut -

- Prospecting
- Qualifying
- Objection handling
- Presenting
- Profit justifying
- Solution development
- Referral selling
- Follow-up

…and so much more.

In fact, just one of those subsets can be drilled
down and made into an entire category of its own.
Take sales closing for example - there are entire
books, programs, seminars, and even entire selling
systems and methodologies that revolve around
closing tactics.

After all, it makes sense, doesn't it? Closing is
the culmination of all selling! As I like to point
out, we're not paid to prospect, or show up for
meetings, or go to networking events, or even meet
with prospects. We're only paid to make sales.
That's it. That's the entire concept of commission
payment.

There's something that's frequently overlooked,
though, and it's this: All of the closing tricks,
tactics, strategies, and even real-world skills
and experience won't do you any good unless and
until you have someone to close!

And therein lies the #1 fallacy and the basis of
all the counter-intuitive thinking that powers the
world of sales and sales training: Most
salespeople spend 90% of their time learning how
to develop and close leads, but once they get out
in the real world, 90% of their time is spent
simply looking for someone to sell to!

Does that really make any sense? I don't think so.

Let's take it a step further: Let's say we have
two salespeople. One is a master closer, who can
sell anything to anyone without objections.

The other can't "close the lid on a jar" as the
saying goes. If he happens to make a sale, it's
because he got lucky and the customer was going to
buy anyway.

But there's a catch: The first salesperson, the
master closer, has no leads, and no reliable way
of getting them. The second, the one with no
selling skills, has a pile of leads on his desk
and more coming in every day.

Which one will be more successful?

The answer is easy, and I know it's true from
real-life experience: The second salesperson, the
one with little selling skill but piles of leads,
is going to make more money than the master closer
who has no one to sell to. The reason is that you
can't close a sale unless and until you have
someone to sell to. Or, as simple math tells us,
0 x 0 = 0.

On the other hand, a certain percentage of your
market will buy from you no matter what - *IF* you
can manage to uncover and find those people. Or,
as I teach in my systems, how to get those people
to find YOU.

When you're ready to stop spending day after day
frustrated because YOU don't have enough people to
sell to, it's time to get a copy of my Never Cold
Call Again® system. I'll even let you 'try before
you buy' it for a full 30 days. You can request
your copy here -

 https://www.nevercoldcall.com/ordernow.php

We'll ship the complete package direct to your door.
If you don't like it for any reason, simply send it
back to the return address on the package and
you'll never hear from us again. It's that simple.

If you're still not sure for any reason, please
click on the "see reader reviews" in the
upper-right hand corner of that page for real
world examples of the success people are
having with it.

To your success!
Frank Rumbauskas

Friday, July 1, 2011

2006 Sinkhole Statute Unconstitutional


Another Florida Circuit Court has ruled that the neutral evaluation section of the Florida Sinkhole Statute is unconstitutional. Similar to the Order noted in Sinkhole Neutral Evaluation Unconstitutional, Hillsborough County Circuit Court Judge James Arnold's Opinion found:
Plaintiffs' objection that the original version of Fla. Stat. 627.7074 (enacted in 2006) is unconstitutional is GRANTED for the following reasons:

a) The Court finds that the statute is unconstitutional because it permits the Florida Department of Financial Services, an agency of the Executive Branch, to select and determine who will serve as a Neutral Evaluator for claims in litigation regardless of whether the Neutral Evaluator is qualified to render an opinion on the issues presented as part of the neutral evaluation.

b) Further, the Neutral Evaluator's opinions and written recommendations shall be admissible at a later civil trial as to insurance coverage issues without first permitting the Court to determine whether the designated Neutral Evaluator is qualified to render such opinions under Section 90.702 of the Florida Evidence Code or that the report and opinions are admissible in the first instance.
This reasoning is very similar to Pasco County Circuit Court Judge Judge Stanley Mills’ ruling last week which concluded:
Permitting a Neutral Evaluator to give an opinion which is admissible in court without any formal evidentiary rules or procedures, particularly with no right to cross-examination, constitutes a violation of the Plaintiffs' due process, under Article I, section 9 of the Florida Constitution.
These rulings demonstrate a trend in sinkhole insurance litigation. The legal reasoning is sound.

In recognition of these two Orders hot off the press and the hot summertime weather, how about this song to start your Fourth of July weekend:

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